DRIVER ASSISTANCE
TANKPOOL24 – DRIVER ASSISTANCE
ALL-ROUND GOOD CARE FROM BREAKDOWN SERVICE TO EMERGENCY ASSISTANCE
For motoring professionals, every minute counts - unexpected breakdowns can throw a spanner in the works and cause additional costs. We offer fast and reliable support for all challenges on the road, from medical emergencies to tire damage. We are on hand across Europe and around the clock to ensure that your truck is back on the road as quickly as possible and that you are well looked after.
BREAKDOWN ASSISTANCE
READY FOR ACTION ALL OVER EUROPE. AROUND THE CLOCK
With 24/7 Driver Assistance from tankpool24, you are always covered - for smooth progress and the safety of your entire fleet. Our service is specially tailored to the needs of logistics companies to minimize downtime. In the event of a breakdown, our mechanics will be on site within a very short time and repair over 90% of the damage immediately so that your truck can continue its journey. For repairs that cannot be carried out on site, we offer a towing package that covers the costs of towing to the nearest workshop up to EUR 2,000 per year.
TANKPOOL24 – DRIVER ASSISTANCE
Help when you need itDriver Assistance is part of our comprehensive “Breakdown Service” package.
- Initial medical care for drivers (applies to non-life-threatening cases)
- Parking lot organization in the course of necessary medical care
- Transportation to the doctor
- Return transportation to the vehicle
- In the event of overnight repairs, accommodation, transportation there and return transportation will be organized
- The limit for the assumption of costs is EUR 350.00 per case
- Maximum of 2 services per valid package/year
TIRE DAMAGE - ONE OF THE MOST COMMON CAUSES OF TRUCK BREAKDOWNS
A good third of all unplanned breakdowns in commercial vehicle traffic are caused by defective tires. Whether due to wear, sharp objects or adverse road conditions - tire damage poses major challenges for drivers and
challenges for drivers and dispatchers and often disrupt the entire schedule. To minimize these failures and get the fleet back on the road quickly, tankpool24 has expanded its range of services specifically in the area of tire service.
QUICK HELP WITH THE TANKPOOL24 FUEL CARD
If your truck breaks down due to one or more defective tires, tankpool24 provides fast and professional support with a network of experienced service partners. With the tankpool24 fuel card, you can easily take advantage of the tire service and save valuable time. Our service offers you reliable support around the clock throughout Europe - for more safety and less downtime on the road.
ARE YOU INTERESTED IN 24/7 DRIVER ASSISTANCE?
Then simply call your tankpool24 contact person or use our free hotline:
FreeCall numbers domestic - Germany
0800 – 8 76 65 24
FreeCall number abroad - Europe
24H TIRE SERVICE
Tire damage remains the biggest challenge in commercial vehicle service. If the breakdown of the truck consists of one or more defective tires, you will receive rapid assistance via the tankpool24 fuel card.
TOWING SERVICE
Our towing service takes your vehicle safely and quickly to the nearest specialist garage in an emergency - so that it is quickly ready for use again.